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Products on Buckete.com by default require you to pick them up locally. Another option is for you to make arrangements directly with the winning merchants, independent of Buckete.com.

Below are details on our shipping policy. If we haven't fully answered all of your questions, reach out to us at contact@buckete.com.

When will my item ship?

Every groupbuy has different shipping times. Estimated delivery time is normally available in the instruction area of the groupbuy or your Buckete voucher. Your groupbuy organizer or the winning seller should be able to provide you more details.

What is the shipping cost?

By default, small items will be shipped via free ground shipping. Large items are delivered for free by trucks. Unless otherwise stated, standard ground shipping is included in the final price you have received. You may contact winning merchant directly if you wish to upgrade to expedited shipping. Extra cost may be incurred.

How long does shipping take?

That depends on many factors. For smaller items it normally take 3-5 business days after the shipment is received by your groupbuy organizer. Keep in mind that many small items are purchased from abroad and it takes a bit longer as products have to clear customs and are delivered by the local country's postal service.

Tracking Number

When the item ships, you will receive an email from buckete.com. That email will include shipment tracking information and the estimated arrival date.

Delivery Preparation

For large items like pianos, dealers will call you to schedule a date and time for delivery. Please make sure that someone 18 or older is at home to receive the shipment. For smaller purchases, your item will be delivered like a normal package. Please let the groupbuy organizer know if you would like additional services, such as delivery confirmation.